Welcome to Ribboncandy

SHIPPING

SHIPPING


We offer free shipping across India for all prepaid orders over Rs. 1000/- .For all other oders orders an additional fee of Rs. 150 is applicable. COD orders of any value also attract a Rs. 150 shipping fee.


1-DAY DISPATCH


We dispatch orders within 1-day. Orders placed on Friday post 2 p.m, are dispatched on following Monday or the next working day.


5-9 DAYS DELIVERY

We usually take 5-9 working days depending on your location.


Delivery timelines:


Gujarat (Our home) 1-2 days

Metro’s 2-4 days

Other cities 4-5 days

High up North like Punjab, UP, J&K etc 5-7

East and North-East also 5-7

RETURNS

14-DAY RETURNS

Items purchased from Ribbon CandyTM are eligible for return/exchange, if returned within 14 days of delivery.


FREE RETURNS & EXCHANGES


We accept returns or exchanges free of cost. This means you wont be charged extra to return or exchange the product(s). It's on us! We want your experience to be hassle-free.


THE PROCESS


Maintain good condition. Items must be returned unused, unwashed, unworn with all original tags attached. Make sure you put the item(s) back in the original package along with the invoice in the same way it was delivered. Please send it to us at Ribbon Candy, 29 Kunj Socitey, Alkapuri, Vadodara – 390007, Gujarat, India. Once we receive the item we will refund the money back to you.

REFUNDS

FULL CASH REFUND


We have a 100% refund policy. The criteria should meet all of the following conditions:

1. Pre-paid orders.

2. Items not on sale/mark-downs (discount coupons are not considered as mark-down)


WHEN CASH REFUND IS NOT APPLICABLE


Under 2 cases:

1. For products on clearance.

2. If the product returned is soiled, damaged or altered.