We offer free shipping across India for all prepaid orders over Rs. 1000/- .For all other oders orders an additional fee of Rs. 150 is applicable. COD orders of any value also attract a Rs. 150 shipping fee.
We dispatch orders within 1-day. Orders placed on Friday post 2 p.m, are dispatched on following Monday or the next working day.
5-9 DAYS DELIVERY
We usually take 5-9 working days depending on your location.
Gujarat (Our home) 1-2 days
Metro’s 2-4 days
Other cities 4-5 days
High up North like Punjab, UP, J&K etc 5-7
East and North-East also 5-7
Items purchased from Ribbon CandyTM are eligible for return/exchange, if returned within 14 days of delivery.
FREE RETURNS & EXCHANGES
We accept returns or exchanges free of cost. This means you wont be charged extra to return or exchange the product(s). It's on us! We want your experience to be hassle-free.
Maintain good condition. Items must be returned unused, unwashed, unworn with all original tags attached. Make sure you put the item(s) back in the original package along with the invoice in the same way it was delivered. Please send it to us at Ribbon Candy, 29 Kunj Socitey, Alkapuri, Vadodara – 390007, Gujarat, India. Once we receive the item we will refund the money back to you.
FULL CASH REFUND
We have a 100% refund policy. The criteria should meet all of the following conditions:
1. Pre-paid orders.
2. Items not on sale/mark-downs (discount coupons are not considered as mark-down)
WHEN CASH REFUND IS NOT APPLICABLE
Under 2 cases:
1. For products on clearance.
2. If the product returned is soiled, damaged or altered.